Positive: Professionalism, Punctuality, Quality
This car buying process was so incredibly easy. I want to thank Cullen, Michael, and Luxury Auto Works for an absolutely amazing experience!! I went in knowing a few cars I wanted to look at. They were so warm and welcoming right off the bat. Test drove the cars I wanted to look at. They did not try to do the salesman thing and try to push me to look at other cars I wasn’t interested in. They gave me an EXCELLENT value for my trade, lay out all my options clearly and precisely, and let me make the best decision for me. This was 100% the best car buying process I have ever experienced. I highly recommend you go check them out, I know I will be going back to Luxury Auto Works again!!
A truly professional and courteous staff. I was visiting from out if town when my traction control warning light came on in my 26 year old Jaguar. The staff encouraged me to come straight in where I was welcomed with fresh hot coffee and left 30 minutes later with the light off and the car running perfectly all at no charge. Where else do you get service like that?
Positive: Professionalism, Punctuality, Quality, ValueLove these guys! Always have my back and take care of everything really well and really fast. They are what they say they are, luxury auto service center.
Good service, but if you are expecting lesser price than dealership... Just go to dealership... They're pricey. Good customer service though
Positive: Professionalism, Punctuality, Quality, ValueI loved how they sent me a video of what was wrong with my car. I have never been to a shop that does that. Makes it easier when they explain whats wrong with the car and showing you at the same time without being there. Very nice people and professional. I would recommend this shop to everybody.
Positive: Professionalism, Quality
Love this place! Who can say that about a repair shop?! They make it easy to schedule appts, snag a loaner car and most of all are very up front and honest. I mostly deal with Eric when I am there, he’s super friendly and just gets it that people want to get in and out and spend as little money as possible 🙂 thank you Luxury!
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